Frequently Asked Questions

1. How will I know if TMC received my application?

   You will receive an email at the email address listed on your application letting you know your application was successfully submitted. Make sure to use an email address that you check often, as most communication about positions is through email.

2. I submitted an application, but no one has contacted me to set up an interview?

   Once your application/resume has been submitted, it will be sent to a recruiter who will review your application.  Based upon your experience and your qualifications, you may be contacted to set up an interview or testing. However, an interview is not guaranteed. Make sure your contact information and email address is always updated.

3. How do I apply for a position?

   All of TMC's open positions are located online at www.trumed.org, under the Careers section.  You can review a list of our openings and apply for any position for which you are qualified. The webpage is updated on a daily basis, so check back often.  

   Please note TMC does not accept faxed or mailed resumes.  You will need to apply online for a position.

4. If I submitted my application, will it automatically be kept on file?

   Resumes are kept on file for up to one year.  However, we strongly recommend applying for each position you are interested in.

5. How long will it take to complete a profile?

   If you are a returning user, you will need to log-in and make sure your application and resume are up to date, then submit it to the position you are applying for. 

   If you are a new user, you will need to complete a profile and resume.  This takes about 10 to15 minutes, depending on the information you are submitting. 

6. How can I determine if I'm qualified for a position?

   Looking at the minimum requirements of a position will tell you if you are qualified.  If you meet those requirements, we urge you to apply for the position.

7. How do I check the status of my application?

   You will be contacted if selected for an interview or testing.  If you are not selected, you will receive an email explaining that you have not been selected for the position. 

8. How do I save the completed portion of my application if I'm not finished?

   There is not an option to save a partial resume.  You will need to either start over when you have time or submit your application as is.  Make sure when you fill out an application you have time to submit the entire form and resume. 

9. How do I update and change my profile?

   You will need to log-in and click the tab at the top titled “my profile.”  Update any new information and make sure you submit it at the bottom when you are complete.  You will also need to submit the second page.  Once you have updated your application, it will update all previous applications you have submitted.

10. Do I have to build/attach a resume before completing my application?

    Yes, your application will not be considered for the position unless there is a resume attached or built to it.

11. How do I withdraw from a position?

    You can call the front desk of the HR Department to let them know you are no longer interested in a position.  Please make sure to give the correct title and requisition number and they will forward to the appropriate recruiter.

12. Can I delete positions attached to my profile?

    There is not an option for removing positions from your profile.  Once you have submitted an application, it has gone through the system.  If you are no longer interested in a position, you will need to call HR to let them know.  Please have the name of the position and requisition number.

13. What do I do if I forget my password to log on?

    You will need to call the help desk at 1-877-560-4084.  They will ask for your log-in email and other information to verify you are the correct person.  They will then email your password to your email account that you use to log-in.  They cannot give you your password over the phone, so please make sure you are near a computer to look at your email.