Hospital Hill 816-404-1000
Lakewood 816-404-7000
Kansas City, MO
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For Our Patients...
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Patient Rights

Your rights as a patient

If you have a grievance

At TMC, we are deeply committed to providing you with very good care. We encourage you to participate in your treatment plan by keeping us informed. If you have a concern or grievance during your stay at TMC, please talk to your doctor or nurse, and they will work to get it resolved.

You also are welcome to call or submit in writing your concerns to anyone in TMC’s Guest Services Department. The contact information is listed below.

If you prefer, you can contact regulatory agencies directly. Contact information for those agencies also is listed below.

Guest Services

Truman Medical Center Hospital Hill
2301 Holmes
Kansas City, MO 64108
816-404-3325

Guest Services

Truman Medical Center Lakewood
7900 Lee’s Summit Road
Kansas City MO 64139
816-414-7840

Regulatory agencies

Missouri Department of Health and Senior Services
Health Standards and Licensure Section
P.O. Box 570
Jefferson City, MO  65102
573-751-6303

Joint Commission

Office of Quality Monitoring
1 Renaissance Boulevard
Oakbrook Terrace, Ill.  60181
1-800-994-6610

Missouri Department of Mental Health

P.O. Box 687
Jefferson City, MO  65102
1-800-994-6610

 

© 2012 Truman Medical Centers | Hospital Hill 816-404-1000 | Lakewood 816-404-7000