Hospital Hill 816-404-1000
Lakewood 816-404-7000
Kansas City, MO
Skip Navigation Links
Truman Medical CentersExpand Truman Medical Centers
About TMCExpand About TMC
Contact TMCExpand Contact TMC
Healing Arts
Emergency ServicesExpand Emergency Services
Health LibraryExpand Health Library
Health ServicesExpand Health Services
Maps & DirectionsExpand Maps & Directions
LocationsExpand Locations
NursingExpand Nursing
Pricing & QualityExpand Pricing & Quality
Research & Clinical Trials
Ways to Give
Ways To VolunteerExpand Ways To Volunteer
AuxiliaryExpand Auxiliary
FindExpand Find
Lakewood Family BirthplaceExpand Lakewood Family Birthplace
Postgraduate Pharmacy ResidencyExpand Postgraduate Pharmacy Residency
Skip Navigation Links
Find a Doctor
Patients & Visitors
Health Services
Health Professionals
Bill Pay
TrumanMedical Centers Skip Navigation Links
For Our Patients...
Skip Navigation Links
Patient Rights

Your rights as a patient

If you have a grievance

At TMC, we are deeply committed to providing you with very good care. We encourage you to participate in your treatment plan by keeping us informed. If you have a concern or grievance during your stay at TMC, please talk to your doctor or nurse, and they will work to get it resolved.

You also are welcome to call or submit in writing your concerns to anyone in TMC’s Guest Services Department. The contact information is listed below.

If you prefer, you can contact regulatory agencies directly. Contact information for those agencies also is listed below.

Guest Services

Truman Medical Center Hospital Hill
2301 Holmes
Kansas City, MO 64108

Guest Services

Truman Medical Center Lakewood
7900 Lee’s Summit Road
Kansas City MO 64139

Regulatory agencies

Missouri Department of Health and Senior Services
Health Standards and Licensure Section
P.O. Box 570
Jefferson City, MO  65102

Joint Commission

Office of Quality Monitoring
1 Renaissance Boulevard
Oakbrook Terrace, Ill.  60181

Missouri Department of Mental Health

P.O. Box 687
Jefferson City, MO  65102


© 2012 Truman Medical Centers | Hospital Hill 816-404-1000 | Lakewood 816-404-7000